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Shipping

Typical Shipping Times & Rates

We always aim to get your games to you as quickly as possible!

All orders of our games, puzzle books, and jigsaw puzzles ship within 1 business day of receipt. The following shipping rates and timelines apply within the contiguous United States (where available).

Shipping Speed Same Day Shipping By* Delivery Within (Once Shipped) Shipping Rates
Standard 2pm EST 2-10 business days Free
Expedited 2pm EST 2-5 business days $4.95 (Free for orders over $50)
2nd Day 2pm EST 2 business days Calculated at checkout
Next Day 12pm EST 1 business day Calculated at checkout

* Same day shipping is available Monday through Friday only. Excludes holidays and backordered products.

All orders of our AI children's books are print-on-demand, so they take a little longer to print and ship than our other products. These items arrive according to the following timelines, within the contiguous United States.

Shipping Speed Delivery Within Shipping Rates
Mail 11 - 13 days $4.94 for 1 book
+ ~$0.80 per addt'l book
Priority Mail 8 - 9 days $11.19 for 1 book
+ ~$2.00 per addt'l book
Expedited 5 - 6 days $12.94 for 1 book
+ ~$3.00 per addt'l book

* If you purchase a game/puzzle book/jigsaw puzzle alongside a children's book at the same time, the system will default to the cheapest shipping speed for both. If you need to select specific speeds, please purchase these items separately.

If you have an urgent request during normal business hours, please contact us for assistance before placing your order.

All other domestic shipping rates are calculated at checkout.

International Shipping

We ship our games to most countries around the world.

Shipping rates vary widely and at this time are automatically calculated and displayed during checkout. If you live outside of the US and do not see shipping available to your address, please contact us for help.

Holiday Season Shipping Times

During the holiday season, longer transit times are common from our shipping partners due to increased shipping volumes and the occasional winter weather delays.

As a result, some shipments may arrive late. Here's what to expect for all products (except our AI children's books) within the contiguous United States (and when to order for delivery by Christmas 2023):

Shipping Speed Same Day Shipping By* Delivery Within (Once Shipped) Christmas Delivery if Ordered Before
Standard 2pm EST 4-12 business days December 7th
Expedited 12pm EST 3-7 business days December 14th
2nd Day 12pm EST 2-4 business days December 19th
Next Day 12pm EST 1-2 business days December 21st

* Same day shipping is available Monday through Friday only. Excludes holidays and backordered products.

Orders placed after these dates may arrive before Christmas, but please don't count on it. If you experience delays please contact us as soon as possible so we can resolve it.

Exclusions and Limitations

During certain times of the year, our fulfillment centers may experience slight delays due to spikes in shipping volume or holiday closures. Peak Season dates, when delays are most common, include the Friday after Thanksgiving, the week of Cyber Monday, the first week of December, Mondays during December, December 12th-25th and New Year’s Eve. We apologize for any inconvenience and appreciate your understanding and patience.

Please note, same day shipping is available Monday through Friday only. Excludes holidays and backordered products.

Jump to: Shipping

Returns

Our Guarantee

We want you to be 100% happy with our products. If you have any issue at all, please contact us and we will make it right.

Easy Returns

Please contact us to initiate a return. We accept returns on new and unused products in their original packaging within 30 days of delivery for a full refund or store credit. Shipping fees are non-refundable.

Your return will be processed within 2 business days of receipt. We will send a confirmation email once the refund has been issued.

Please note that since our AI children' books are print-on-demand, these are the only products that cannot be returned. Though if they arrive damaged or defective we will certainly replace it for you. Please see below.

Replacements

If you receive a damaged or defective product, please send an email with a photo of the product to support@byevermade.com. We will gladly send you a replacement or give you a full refund.

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